ABOUT MARC HICKS
Decades of leadership. 20+ years of coaching. A focus on what works.
Marc Hicks brings together decades of experience in leadership, operations, technology, and organizational transformation with more than 20 years of coaching leaders.
His career has been built around solving complex problems, improving performance, and helping people and organizations successfully navigate change.
20+ YEARS
COACHING EXPERIENCE
Helping leaders turn challenges into meaningful action
SIX SIGMA
PROCESS & PERFORMANCE
Deep experience improving operations and organizational effectiveness
TECH & AI
TRANSFORMATION
Leading change through technology, automation, and new ways of working action
MARC’S COACHING PHILOSOPHY
Real transformation starts with seeing the challenge more clearly.
Complex business problems rarely have a single cause. Marc helps leaders step back from the immediate issue, examine how people, processes, technology, and strategy work together, and identify what is really standing in the way of better performance.
His coaching combines thoughtful questions with practical business experience, helping clients challenge assumptions, clarify priorities, and translate insight into action that produces sustainable results.
Awards and Certifications
WHY MARC COACHES
Helping leaders create change that lasts.
Marc has spent his career helping organizations and leaders perform at a higher level. Across financial services, mortgage operations, technology, and business transformation, he has seen how quickly complexity can grow—and how difficult meaningful change can be without clarity, alignment, and accountability.
He coaches because lasting improvement requires more than a good strategy. Leaders need the perspective to identify what matters most, the discipline to turn priorities into action, and the ability to bring their people with them.
Today, Marc combines more than 20 years of coaching experience with decades of hands-on leadership to help business owners and executives solve complex challenges, strengthen performance, and build organizations prepared for what comes next.
WHERE MARC BRINGS EXPERIENCE
Marc helps leaders turn complexity into stronger performance and sustainable change.
OPERATIONAL EXCELLENCE
Marc helps leaders examine how work gets done, identify sources of friction, and create stronger processes, accountability, and performance across the organization.
BUSINESS TRANSFORMATION
From organizational change to large-scale transformation, Marc brings experience helping leaders navigate complexity, align priorities, and turn ambitious initiatives into practical action.
TECHNOLOGY & AI
With experience spanning technology, automation, and AI, Marc helps leaders think strategically about how new capabilities can improve operations, enable growth, and create meaningful business value.
Ready for the next level?
If you have built a successful business but know it is capable of more, let's talk.
Explore what is limiting growth today and what needs to change to build a business that can scale, create greater value, and operate with less dependence on you.
LEAD WITH PURPOSE. CREATE THE RIPPLE.
Helping leaders build stronger businesses, stronger teams, and lasting impact that reaches far beyond the business itself.
SERVING FLORIDA
Business & Executive Coaching serving Florida
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Copyright 2026 Focal Point Coaching, Inc. Marc A Hicks. All rights reserved.